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Digital legacy · Waitlist

LeftWithLove

A calm, trust-led landing page and waitlist experience for a digital legacy app that helps people securely store credentials, notes and memories for loved ones to access when they're gone.

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Overview

The brief

LeftWithLove is a digital legacy platform designed to make it easier to organise life admin, important details and meaningful messages while someone is alive — so that family members are supported with clarity, not confusion, after they pass away.

BITB was tasked with creating a pre-launch landing page that communicates a sensitive concept clearly, builds trust around security and care, and grows a targeted early-access waitlist ahead of the app's release.

Process

Challenge & approach

The challenge
  • Explaining a complex, emotional concept in simple language
  • Balancing "tech product" with empathy and reassurance
  • Building trust around security and data handling
  • Driving waitlist sign-ups without overpromising features
  • Ensuring the design feels calm, not clinical or morbid
The approach
  • Developed a soft, reassuring visual style and layout
  • Structured the page around "Why, How, What" to introduce the concept
  • Created clear sections for security, control and peace of mind
  • Added focused CTAs encouraging waitlist sign-ups
  • Optimised for mobile to support social and referral traffic
Results

Launch impact

The landing page now acts as LeftWithLove's primary pre-launch presence — capturing interest from people who want a structured way to organise important information for the future.

Key features delivered
  • Trust-led hero section with clear promise
  • Explainer content for credentials, notes & memories
  • Security and privacy reassurance section
  • FAQ block addressing objections and concerns
  • Embedded waitlist form with email capture flow
Brand outcomes
  • Positioned as a calm, thoughtful, modern digital legacy brand
  • Pre-launch waitlist funnel ready for social and media campaigns
  • Foundation for future content (guides, blog, help centre)
  • Clear story founders can share in conversations and outreach

Launching a sensitive or trust-based product?

BITB designs landing pages that balance clarity, empathy and conversion — ideal for fintech, health, legacy and other high-trust products.

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